Privacy Policy
Hillside Auto Clinic (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, contact us, or use our services.
Information We Collect
We may collect the following types of personal information:
- Name
- Phone number
- Email address
- Mailing address
- Vehicle information (make, model, year, VIN)
- Appointment details and service history
- Payment information (processed securely through third-party payment providers)
- Any information you voluntarily submit through contact forms, appointment requests, or SMS opt-in forms
We may also collect limited technical information automatically when you visit our website, such as IP address, browser type, and usage data.
How We Use Your Information
We use personal information to:
- Schedule and manage appointments
- Provide automotive repair and maintenance services
- Communicate regarding appointments, service updates, and invoices
- Send service reminders
- Respond to inquiries and customer service requests
- Process payments
- Improve our website and services
- Send SMS messages if you have opted in to receive them
Message frequency may vary. Message and data rates may apply.
We do not sell or rent your personal information. We may share information only with service providers who help us operate our business (such as payment processors or scheduling platforms) or when required by law.
SMS Communications and Consent
If you opt in to receive SMS messages from Hillside Auto Clinic, you may receive appointment reminders, service updates, and occasional promotional offers.
You may opt out of SMS communications at any time by replying “STOP.” For assistance, reply “HELP” or contact us directly.
SMS consent is not shared with third parties or affiliates.
If you have questions about this policy, please contact Hillside Auto Clinic at
(310) 956-5794 or Hillsideautoclinic@gmail.com.